Medicare ACCESS Program
Virtual Behavioral Health, Chronic Pain, and Cognitive Screening Support for Medicare Patients
General Cognitive supports eligible Medicare beneficiaries and participating primary care practices through the CMS ACCESS Model. Services may include behavioral health support, chronic pain support, cognitive screening workflows, patient education, clinician communication, monitoring, and referral coordination when appropriate.
ACCESS Model tracks supported at launch
General Cognitive supports the following two tracks under the CMS ACCESS Model. Cognitive screening may be used as part of the care workflow to help identify patients who may need additional evaluation, referral, or follow-up. Cognitive screening is a support layer and does not replace clinician judgment.
Support for depression and anxiety
Technology-enabled workflows supporting behavioral health needs for eligible Medicare beneficiaries.
- Behavioral health support for depression and anxiety
- Clinician messaging and consultations
- Medication management support
- Patient monitoring and education
- Care coordination and referral when appropriate
Support for chronic musculoskeletal pain
Technology-enabled workflows supporting chronic pain management for eligible Medicare beneficiaries.
- Exercise and physical activity coaching
- Pain and function tracking
- Remote monitoring when appropriate
- Medication management support
- Clinician follow-up and care coordination
Who this program serves
Medicare Patients & Caregivers
Eligible Medicare beneficiaries and their caregivers or family members whose primary care provider participates in the CMS ACCESS Model.
Referring Clinicians & Practices
Primary care practices participating in or enrolling in the CMS ACCESS Model who want to connect eligible patients to virtual support services.
How it works
- 1
Complete the enrollment request.
- 2
General Cognitive reviews the information for basic eligibility and service area fit.
- 3
Our team coordinates with the participating primary care provider or referring clinician.
- 4
If eligible and enrolled, the patient begins receiving ACCESS-supported services.
Do not use this form for emergencies. If this is a medical emergency, call 911.
Frequently asked questions
- Who is eligible?
- Eligible Medicare beneficiaries whose primary care provider participates in or is enrolled in the CMS ACCESS Model, subject to geographic service area and applicable model requirements.
- Is this covered by Medicare?
- Coverage depends on eligibility, provider participation, and applicable CMS ACCESS Model requirements. General Cognitive is not CMS and cannot determine coverage.
- What is the CMS ACCESS Model?
- The CMS ACCESS Model is a Centers for Medicare & Medicaid Services innovation model. Learn more at the official CMS website linked below.
- How long does enrollment take?
- Our team will contact you after your request is reviewed. Timing depends on eligibility review, provider participation, and service area.
- What does cognitive screening mean here?
- Cognitive screening may be used as part of the care workflow to help identify patients who may need additional evaluation, referral, or follow-up. It is a support layer and does not replace clinician judgment.
Learn more about the CMS ACCESS Model on the official CMS website:
General Cognitive supports participating providers with technology-enabled care coordination, screening workflows, monitoring, and patient engagement under the CMS ACCESS Model. General Cognitive is not CMS. Enrollment depends on Medicare eligibility, provider participation, geographic service area, beneficiary consent, and applicable CMS requirements. This program does not provide emergency care, replace apatient's treating clinician, guarantee coverage, or guarantee specific outcomes.